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Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-54
Q. What type of support do I get with a support contract?

A. Our main source of direct support is our helpdesk. With an active support contract you get helpdesk support and access to our download area for upgrades/patches, etc.
Our forum is available to anyone with an AWBS license.

We do not offer phone support. IM support is available on a per need basis.
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