| Possible Hijacking email | |
| This is a security warning which can be triggered by a few things:1. Someone is trying to manage a domain they do not own. (i.e. hi-jacking)2. A customer has used their browser's back button to go back and manage another do |
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| Allow zero amount in checkout | |
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In the AWBS configuration area, Extended System Configuration page, locate the allow_zero_checkout row and change the value to 1.For AWBS versions prior to v2.3.0, |
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| Invalid client IP: xx.xx.xx.xx | |
| If you get the invalid client IP error when testing your enom connection, running a domain order from the queue, or when managing a domain name on the site, you dont have API access to enom. Open a ticket at enom and ask for API access |
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| Your site says 2checkout recurring payment is partly supported. What does that mean? | |
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2checkout's recurring system does not send notifications so when a recurring payment comes to your 2checkout account you have to use the apply payment in the invoice manager of AWBS to apply the payment you received to the open invoice. (which marks it |
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| The outgoing email content is all on one line! | |
| You are sending ASCII (text) emails out as HTML mails. If you have not developed a full set of HTML emails, do this:1) Go to System Options and turn off the "Enable user select email type" option.2) Set your default mail type t |
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| invoice_cron.php timing out on Helm IIS server | |
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Problem can be caused by IIS metabase timeout settings and not just php.ini execution time settings.
You can edit the metabase setting using Meta Base Editor which is part of
IIS Resource Toolkit and can |
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| Taxes are not working! | |
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When placing an order taxes are not being calculated properly even though all the settings are correct.This is usually due to the fact that the AWBS admin accounts are automatically Tax exempt. If you create a normal user account and place |
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| When E-mailing a client, E-Mail popup does not open, mail does not send | |
| This is usually caused by one of the mailer files being corrupted. Please reupload the following files making sure to use binary mode only:/admin/blank.php/admin/mailer.php/admin/template/premailer.php/includes/language/you |
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| Error in my_thread_global_end(): 2 threads didn't exit | |
| Running windows server and get the following error when trying to email a customer;Error in my_thread_global_end(): 2 threads didn't exitThis is a php bug, performing the following task usuaully clears up t |
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| Can I change a customer's username? | |
| No, the account username cannot be changed.What can be done is the customer can create a new account and then you can merge the old account to the new one. It will move all active packages, payment history, etc to the new account. It will NOT |
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