Can I change a customer's username?

Apr 24 2024

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	Can I change a customer's username?

Solution No, the account username cannot be changed.

What can be done is the customer can create a new account and then you can merge the old account to the new one. It will move all active packages, payment history, etc to the new account. It will NOT move the credit card on file or any cancelled packages.

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Apr 27 2009 11:31 PM