Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply clear your browser cache and delete cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-74
Q. Do I need root access to the server to install AWBS?
A. No, AWBS is installed in any web space. The access provided with your hosting account should be fully sufficient for installation; uploading files, setting up scheduled tasks and setting up directory security.