Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply clear your browser cache and delete cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-41
Q. I have placed my order for AWBS and paid, where do I download?
A. Once your order has been filled, you will receive an email notifying you that your order has been filled.
At that time you will be able to download the install zip from the download area. Just login to your account and click on the download link to get to the download files.