Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply clear your browser cache and delete cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-64
Q. Where can I set the required fields for new accounts?
A. Login using the super admin login and enter the configuration area. Click the 'Create Account Requirements' link and set each field as desired. Save changes.
Article number: kb-64