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Article number: Article number: kb-55
Q. I created an account and received a message that my account is pending, what should I do?

A. Usually, our fraud detection system is quite accurate.
If your account is pending, something in your information given while creating the account triggered the fraud detection system.
If you entered someone else's information for a reason or know of any reason why your account information may not appear to be accurate, contact us via our contact form and give all information you can regarding why your info may not appear accurate.

Our staff will evaluate the information and decide whether to activate the account.
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