Jun 22 2021 
Support Center » Knowledgebase » How do I restart a domain transfer if it has failed without charging the customer again?
 How do I restart a domain transfer if it has failed without charging the customer again?
Solution

In AWBS, locate the domain name in the domain manager.

Click the icon to the far right, which will pop up a window showing the transfer history for the domain name. Click the 'restart transfer' link at the bottom of that window to restart the transfer.

Your customers can restart failed transfers themselves by entering their domain list and clicking the restart link.



Article Details
Article ID: 32
Created On: Oct 19 2006 12:59 AM

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