AWBS - Support System

Mar 23 2023

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Knowledgebase Categories

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Account/License Info (9)	Administration (12)
Do you offer refunds?Can i switch my leased license to full owned license?more topics	Possible Hijacking email Allow zero amount in checkout more topics
AWBS Partner Opportunities (2)	Billing (7)
AWBS Affiliate Program AWBS Reseller Program more topics	Allow zero amount in checkout Your site says 2checkout recurring payment is partly supported. What does that mean?more topics
Customization (18)	Domain Registrar Module (9)
How do I change the text on the home page?Blank pages more topics	Invalid client IP: xx.xx.xx.xx How do I restart a domain transfer if it has failed without charging the customer again?more topics
DRAMS 4 and older (2)	Installation (26)
How to get AWBS - I have DRAMS 4 I have a DRAMS 4.x license, can I change my licensed domain name?more topics	includes/dbconfig.php has not been edited!!. Correct and then restart install Cart empty, only occurs when adding a new domain to the cart.more topics
New AWBS License Orders (5)	Presales (9)
Where's my license file?I have placed my order for AWBS and paid, where do I download?more topics	Licensed domain name or subdomain, what should I enter?more topics
Support Services (4)	Upgrading (14)
I purchased from a reseller, where do I get support?What do I get with a support contract?more topics	How to get AWBS - I have DRAMS 4 Blank pages more topics
Hosting Modules (2)	Troubleshooting and Testing (4)
Plesk: error 2204 Unable to update hosting preferences. Unable to add SiteBuilder site: sbmng failed: Login failed for user 'sb_user'Plesk: How do I enable the API-XML for Reseller accounts to work with AWBS?more topics	How do I enable error logging in my PHP?Blank pages - all pages after install more topics

Articles

Invalid client IP: xx.xx.xx.xx

If you get the invalid client IP error when testing your enom connection, running a domain order from the queue, or when managing a domain name on the site, you dont have API access to enom. Open a ticket at enom and ask for API access