" Dear AWBS Team:
I just wanted to send you guys a quick thank you note. We have submitted several tickets over the past couple of weeks working out various issues with our installation of AWBS, and your team has been very responsive to each request. Rob and Steve have been extremely patience, understanding and helpful in working with us to resolve issues.
We know how frustrating it can be having a client who submits many issues back-to-back, especially when some of them are minor issues. Regardless, the support team at AWBS has been great at handling our needs and we truly appreciate it.
Chris Miller, Jake Necessary (and the rest of the ServerMotion team)